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Frequently asked questions

Care and Washing
  • Our t-shirts are printed with high quality screen printing technique, which guarantees intense colours and durability over time.
  • Wash at maximum 30°C, preferably inside out.
  • Avoid bleaches.
  • You can tumble dry on low heat, but we recommend air drying to preserve your print.
  • Iron inside out, avoiding the print.
Shipping
  • Delivery in Italy: 1-2 working days (BRT).
  • Delivery to Europe: 3-4 working days (BRT).
  • Free shipping for orders over €60.
Payments
  • We accept all major credit/debit cards (Visa, Mastercard, American Express, Maestro), PayPal, Apple Pay, Google Pay, Shop Pay, Union Pay.
Returns and Exchanges
  • There is currently no official policy for returns and exchanges. We are working to define it as best as possible for e-commerce.
Sizes and Fit
  • Our t-shirts have an oversized fit. Please refer to the detailed size chart (S: 56.9x73cm, M: 59x75cm, L: 61.6x77cm, XL: 64.2x79cm, XXL: 66.8x80cm, tolerance ±2.5cm).
  • If you're between sizes, we recommend choosing the smaller size for a moderate oversize, or the larger size for an extra-loose fit.
Origin and Sustainability
  • All our products are 100% Made in Italy, created with attention to production transparency and ethics.
  • We are interested in developing green and sustainable projects in the future.
Contacts
  • For any questions, write to shop@ryosilentecho.it or use the e-commerce chat.
  • We always respond within the day.

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